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General Interest, Business David Lim General Interest, Business David Lim

Customer Service Can Make or Break Your Business

Customer service is a core part of many businesses. When customers reach out to or for customer service, quite often it’s about a problem or an issue that requires a resolution. Customers are typically looking for someone who is going to listen to and understand the issue at hand. They are looking for someone who understands that there is a sense of urgency, the issue needs to be treated with a level of priority and that it will be addressed in a timely manner.

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Digital Production David Lim Digital Production David Lim

My Podcast Mic Setup

Having a good mic is integral to your podcast setup; after all, who wants to listen to a podcast that is muffled, staticky and just sounds awful. Of course, there’s more to audio and sound quality than simply the mic but having a good mic can go a long way to better, consistent quality audio.

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Technology David Lim Technology David Lim

Creating A Windows 11 USB Installer

If you need to perform a clean installation of Windows 11, you’ll need to create bootable Windows 11 installation media. In this post, we’ll go through the process of creating a bootable USB installer for Windows 11 using the Microsoft Windows Media Creation tool.

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Technology David Lim Technology David Lim

Creating A Windows 10 USB Installer

Every now and then, it’s good to format your hard drive or solid-state drive and perform a clean installation of Windows 10. To do this, you’ll need Windows 10 installation media if you don’t already have it. You can easily create Windows 10 installation media using the Microsoft Windows Media Creation tool.

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General Interest David Lim General Interest David Lim

A Job Interview Is A Two-Way Street

Job interviews can certainly be nerve-racking. While they may open the door to potentially great opportunities and hopefully, to a long bright future, they can unquestionably make you nervous and feel uneasy for good reason. Job interviews are an opportunity to showcase your credentials, demonstrate credibility and make an impression (hopefully, a very positive one) that will resonate long after you leave the interview.

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General Interest David Lim General Interest David Lim

Signs It May Be Time To Leave A Job

If you are working in a toxic work environment, it may be time to consider a new job. Perhaps you deal with owners or managers who always think they are right and if you offer anything to the contrary, they will berate you. Perhaps you deal with silos within your company where some get special treatment or are part of an inner circle which is almost always the exception to the rules even though their actions are contrary to company policy, best practices, set a poor example and may lead to low morale.

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General Interest David Lim General Interest David Lim

Dealing With A Layoff

A layoff can occur unexpectedly, without warning and be a scary ordeal. You may be asking yourself, “Why me?” Getting laid off is never easy and it’s certainly never a good feeling. Beyond the initial shock, concerns over your short and long-term financial security and stability can make a difficult situation worse. It’s important to plan for worse-case scenarios and have an established reserve fund to fall back on and help mitigate some of the immediate impact.

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Technology David Lim Technology David Lim

Yes … You Can Still Get An Apple SuperDrive

Some computer manufacturers have long done away with optical media drives like CD-ROMs, DVD-ROMs and CD/DVD burners. Why not? Most software is available for electronic download/delivery and can be stored on various alternative media sources like USB flash drives, cloud storage and so forth.

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Technology David Lim Technology David Lim

Journey To A ThinkPad

I remember getting my very first laptop. It was a Toshiba Satellite 330CDT running Windows 95 though, it wasn’t my first choice. I really wanted an IBM ThinkPad. I had my eye on one that I really liked but the IBM ThinkPad was extremely expensive.

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Technology David Lim Technology David Lim

Using Old HP Printers With macOS

If you use older HP printers with macOS, you probably know by now that Apple doesn’t retain older HP printer drivers in newer versions of macOS and they may not be available for download through Apple Software Update either. You’ll realize this when you try to add an older HP printer and macOS is unable to automatically find an appropriate printer driver for your older HP printer.

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